Help & Support

Saipris Help Centre

Welcome to the Saipris Help Centre. Here you'll find answers to common questions about using Saipris, managing your account, understanding data and privacy, and getting support.

If you can't find what you're looking for, our support team is happy to help.

🏫 Getting Started

👤 Accounts & Access

📊 Data, Privacy & AI

đź§ľ Subscriptions & Billing

đź”” Notifications & Communication

đź›  Troubleshooting

📞 Contacting Support

If you need further assistance, our support team is available to help.

đź“§ Email Support

General Support: [email protected]
Privacy & Data Requests: [email protected]

⏱ Support Hours

Monday - Friday

9:00 AM - 5:00 PM (WAT)

📝 When contacting support, please include:

  • Your name and role (e.g., teacher, parent, administrator)
  • Your school or institution name
  • A clear description of the issue
  • Screenshots or error messages (if available)

This helps us resolve your issue faster.

📢 Updates & Maintenance

From time to time, Saipris may perform system updates or maintenance. Important updates will be communicated in advance where possible.

đź“„ Related Resources