If you can't find what you're looking for, our support team is happy to help.
🏫 Getting Started
👤 Accounts & Access
📊 Data, Privacy & AI
đź§ľ Subscriptions & Billing
đź”” Notifications & Communication
đź› Troubleshooting
📞 Contacting Support
If you need further assistance, our support team is available to help.
đź“§ Email Support
General Support: [email protected]
Privacy & Data Requests: [email protected]
Billing: [email protected]
⏱ Support Hours
Monday - Friday
9:00 AM - 5:00 PM (WAT)
📝 When contacting support, please include:
- Your name and role (e.g., teacher, parent, administrator)
- Your school or institution name
- A clear description of the issue
- Screenshots or error messages (if available)
This helps us resolve your issue faster.
📢 Updates & Maintenance
From time to time, Saipris may perform system updates or maintenance. Important updates will be communicated in advance where possible.
